SHIPPING METHODS OPTIONS
For All Shipping Method Delivery Speed / Time was just an estimation by Hong Kong Post, delay may happen due to destination custom clearance / Hong Kong Airport security check, Sundays and Public Holidays etc.
There will be NO priority on order processing with EMS SPEED-POST shipping method, All Order will be process and ship in 1-4 Working days. (No matter what shipping service has been selected)
(1) e-Express Service
or those who often shop or trade online, e-Express offers senders end-to-end online tracking of the items sent to receivers as well as extra convenience. It could be the perfect mailing tool for you. The e-Express service has been extended to Cambodia, Indonesia, Macao , Malaysia, Philippines, Thailand and Spain on 1 July 2017 (Saturday). In addition, customers can enjoy concessionary postage for posting e-Express items to United States, Canada, Brazil, Russia, Netherlands, Switzerland, Norway, Sweden, Denmark, Australia, New Zealand, Japan, South Korea and Singapore .Post now!
Service FeaturesOpen/collapse
The service comes with the following features:
Destination | United States, Canada, Brazil, Great Britain, France, Germany, Netherlands, Switzerland, Spain, Russia, Norway, Sweden, Denmark, Israel, Japan, South Korea, Indonesia, Australia and New Zealand |
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Item no. | Start with the prefix "L" |
Delivery speed | It will take 7 to 14 working days for mail items to reach recipients (subject to flight availability and customs clearance and aviation security check, etc.). Mail items will be treated as priority mail in the destinations, speeding up mail processing. Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges. |
Mail tracking |
Provide end-to-end online tracking of mail items starting from the completion of preparation at EC-Ship Online Platform to last mile delivery at destination. |
Signature service | Not available, but provide end-to-end online tracking |
Size and Weight Limits
Weight | 2kg or below |
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Size | Same as the size of normal air mail letters and packets |
Full Link: https://www.hongkongpost.hk/en/sending_mail/international/air/eexpress/index.html
(2) Register Air Mail
The service comes with the following features:
Destination | Over 200 destinations |
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Delivery speed | Delivery of Registered Air Mail to overseas destinations in 4 to 24 working days Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges. |
Mail tracking | Track-and-trace information is available only for destinations where the local postal administration concerned provides the required tracking information. Track & Trace enquiry to Hong Kong available. (Over 24 working days non-receive mail) |
Signature service | Yes |
Size and Weight Limits
- Maximum dimensions: length, width and depth combined: 900 mm, but the largest dimension may not exceed 600 mm
For roll form: length plus twice the diameter: 1 040 mm but the largest dimension may not exceed 900 mm - Minimum dimensions: 90 mm x 140 mm
- Maximum weight: 2 kg
Full Link: https://www.hongkongpost.hk/en/sending_mail/international/air/registered/index.html
(3) Air Parcel
Destination | Over 200 destinations |
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Item no. feature | Start with the prefix C* |
Delivery speed | It will take 6 to 28 working days for mail items to reach recipients (subject to flight availability and progress of customs clearance and aviation security check, etc.). Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges. |
Mail tracking | You can check parcel delivery status via our website or direct enquiry, provided track-and-trace information from destination post is available. Track & Trace enquiry to Hong Kong available. (Over 24 working days non-receive mail) |
Signature service | Yes |
Weight | 10 - 30 kg (depending on the destination) | |
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Size | Maximum: | Length: 1.5m (XP) / 1.05m (P) Girth + Length : 3m (XP) / 2m (P) / 2.75m (including USA & Puerto Rico) |
Minimum (Same as letters): | [Cylindrical] Length + 2 x Diameter : 170mm; Greatest Dimension may not be less than 100mm [Non-cylindrical] 90mm x 140mm |
REMARK:
Air Parcel usually arrived by 10-15 working days, if buyer did not receive parcel over this period of time, please do contact us or local post office as soon as possible, as unclaimed parcel / rejected parcel by destination custom will be return back to sender and it will be required return shipping cost.
Full Link: https://www.hongkongpost.hk/en/sending_mail/international/air/parcel/index.html
(4) Speed-Post EMS
Speedpost Service Features
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Worldwide Coverage
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Convenient
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Reliable
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*Applicable to selected destinations only |
Value-for-money
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Full Link: https://www.speedpost.hk/speedpost/info/services.jsf?pid=features